When the user faces this error, it stops their payments and bank error pops up. It will be visible on their system. Most of the times, they are facing the error while installing the Sage instant account and Sage 50 accounts. In this blog, we will talk about the main causes and resolution of the error or users can also contact Sage software support number 1800-796-0471 for assistance.
What are the causes of Sage 50 Not Working?
- Interfering of Anti-spyware or Anti-virus
- No installation of Service Release
- Installed an old version of software on the PC.
- Interfering of User Account Control (UAC)
- Due to limited access, the user may face the error.
- Sometimes the program is not processing with administrator privileges
- Variance with touch screen keyboard service
- Improper and damaged files in the data folder
- Corrupted and damaged standard reports file
- During the running of the program on the cloud, users may face this error.
- Language and Regional settings
- Damaged Microsoft.Net Framework and WMI
- An improper version of the program installed on a system.
- Attack of the virus and malware on the system
- Conflict of printer drivers on the system
- Improper and incorrect data path
- Due to network drive mapped to IP address instead of the system name
How to resolve the Sage 50 Not Working?
Resolution 1: File the error of hosts file
The user can follow the below steps to fix the error if using Windows vista, 8, and 7:
Step 1: First the user needs to open the Administrator notepad
- Go into the start menu
- Write notepad in the search column
- Right-click on it from the list
- Right tick on list option and choose the Run as Administrator
Step 2: Go into the host's file
- Choose the file and open it on the system
- The user needs to change the file name (*.txt) to All files (*.*)
- Here they require selecting the given link
- Change the save and tick on the ignore
- Now the user needs to restart the system and check the error.
If user is using Windows XP, user can try these given resolution steps to fix the error:
- The user can use the chosen starting windows and restart the PC.
- Now they can uninstall the Sage software
- Now they can download the cleanup tool.
- Right tick on the system and tick on the properties
- Choose the advanced tab and tick on the Environment Variables
- Now the user needs to reinstall the Sage software.
Resolution 2:
- First, shut down the connection manager and check the configurations and security logs and again event viewer.
- If the user has recently installed Sage 50, ensure to check that the connection manager on the server is version 3.0.
- Double tick on the Sage 50 Accounting connection manager properties icon on the right-hand corner of the taskbar on the PC.
Resolution 3:
- Go through the Control Panel- Device Manager - Network Adapters then double tick on their network adaptor.
- Tick on the Power Management tab
- Ensure this is done on all computers. Deselect allow the PC to turn off this device for the same power.
Resolution 4: Run as Administrator
- Right tick on the shortcut icon for software
- Tick on the Properties and tick on the Compatibility tab
- Tick mark on the box for Privilege Level, run this program as an administrator
Resolution 5:
- Go into Windows Explorer and visit the location of the data
- Make a new folder directly under the C: drive
- A welcome screen will open on the system
- Select the existing company
- Follow the given instruction to fix the error.
Resolution 6:
- Make sure the Documents folder of the system with the error message has proper security permissions on the folder
If the users are still facing the same error on the system, they can contact us by calling or emailing. We have our own trained Sage professionals to handle the customer query and concerns. They will promptly respond to the customer and they are available 24*7 for help. Our Sage tech support number is 1800.796.0471.
